The following is an important message to Insurity Customers from Insurity Customer Support.
Insurity Cloud Operations will be conducting our annual Canadian Azure Public Cloud Disaster Recovery exercise on Saturday, May 16, 2026 from 6:00am-6:00pm ET. During this exercise, all CA Azure Public Cloud production environments will be offline for the following products: Insurity Decisions Suite, Insurity Workers’ Comp Suite, Insurity ClaimsXPress, Insurity Marine Suite and Insurity Bridge Specialty Suite.
During the exercise, please note, reporting tools such as Qlik and Cognos, will not be available. These tools will be available again at the completion of the exercise.
As part of the disaster recovery exercise, our customers will have the opportunity to participate and conduct independent testing from 12:00pm-3:00pm ET. If your organization wishes to participate in testing, please click the link below to complete our registration form by 12:00pm ET Friday, April 24, 2026
The Disaster Recovery Exercise results will be available to all hosted clients, regardless of participation. Please contact your Customer Success Representative or Customer Support if you have any questions.
This scheduled maintenance affects: Insurity Bridge Specialty Suite (Insurity Public Cloud - Canada), Insurity Marine Suite (Insurity Public Cloud - Canada), Insurity Workers’ Comp Suite (Insurity Public Cloud - Canada), Insurity Decisions Suite (Insurity Public Cloud - Canada), and Insurity ClaimsXPress (Insurity Public Cloud - Canada).