Insurity Status

All Systems Operational

About This Site

Welcome to Insurity's system status page. On this site, you will find the status of the various SaaS applications hosted in the Insurity cloud from a service availability and performance standpoint. You will find the status of the Insurity applications hosted in the Insurity public and private cloud. Note that only Production instances are displayed on this page.

Insurity Bridge Specialty Suite Operational

Insurity Public Cloud - Canada Operational

Insurity Private Cloud - US Operational

Insurity Private Cloud - Canada (Non Production) Operational

Insurity Public Cloud - US Operational

Insurity ClaimsXPress Operational

Insurity Public Cloud - US - New Operational

Insurity Public Cloud - US - Old Operational

Insurity Private Cloud - US Operational

Insurity Public Cloud - Canada Operational

Insurity Decisions Suite Operational

Insurity Private Cloud - US Operational

Insurity Public Cloud - Canada Operational

Insurity Public Cloud - US Operational

Insurity Marine Suite Operational

Insurity Public Cloud - Canada Operational

Insurity Workers’ Comp Suite Operational

Insurity Public Cloud - Canada Operational

Insurity Private Cloud - US Operational

Insurity Public Cloud - US Operational

Sure Personal Suite Operational

Insurity Public Cloud - US Operational

Sure Commercial Suite Operational

Insurity Public Cloud - US Operational

Sure MGA / Insurity Pro Suite Operational

Insurity Public Cloud - US Operational

Insurity Premium Audit / Sure Loss Control Operational

Insurity Public Cloud - US Operational

Insurity Submission Gateway Operational

Insurity Public Cloud - US Operational

Insurity Billing-as-a-Service Operational

Insurity Public Cloud - US Operational

Sure Payments Operational

Insurity Public Cloud - US Operational

Insurity Geospatial Analytics Operational

Insurity Public Cloud - US Operational

Insurity Predictive Analytics Operational

Insurity Public Cloud - US Operational

Insurity Data Depot Operational

Insurity Private Cloud - US Operational

Insurity Public Cloud - US Operational

Insurity Connect Operational

Insurity Public Cloud - US Operational

Insurity Business Intelligence Operational

Insurity Public Cloud - US Operational

Insurity Public Cloud - Canada Operational

Sure Bureau Rating Operational

Insurity Public Cloud - US Operational

Insurity AI Assistant Operational

Insurity Public Cloud - US Operational

Insurity Underwriting Workbench Operational

Insurity Public Cloud - US Operational

Insurity Support Applications Operational

PPM Operational

iCenter Operational

Insurity Support Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 10, 2025

No incidents reported today.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

Scheduled Production Maintenance - Insurity Applications on Insurity Public Cloud - Canada

Completed - The scheduled maintenance has been completed.
Jul 5, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 00:00 EDT

Scheduled - The following is an important message to all Insurity Customers on Insurity Public Cloud - Canada from Insurity Customer Support.

Please be advised that scheduled maintenance in our Production environment is planned.

During this maintenance period, the Insurity Applications listed below under “Components Affected” and any associated Insurity integrations and reporting platforms may not be available.

We are sorry for the inconvenience this may cause you and thank you for your cooperation.

Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.
Jul 2, 16:21 EDT

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

Scheduled Production Maintenance - Insurity Applications on Insurity Public Cloud - US

Completed - The scheduled maintenance has been completed.
Jun 29, 02:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 20:00 EDT

Scheduled - The following is an important message to all Insurity Customers on Insurity Public Cloud - US from Insurity Customer Support.

Please be advised that scheduled maintenance in our Production environment is planned.

During this maintenance period, the Insurity Applications listed below under “Components Affected” and any associated Insurity integrations and reporting platforms may not be available.

We are sorry for the inconvenience this may cause you and thank you for your cooperation.

Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.
Jun 25, 17:20 EDT

Scheduled Production Maintenance - Insurity ClaimsXPress

Completed - The scheduled maintenance has been completed.
Jun 29, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 20:01 EDT

Scheduled - The following is an important message to all Insurity ClaimsXPress Customers from Insurity Customer Support.

Please be advised that scheduled maintenance in our Production environment is planned.

During this maintenance period, the Insurity ClaimsXPress Application, Integrations Platform, and Reporting Platform may not be available.

We are sorry for the inconvenience this may cause you and thank you for your cooperation.

Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.
Jun 25, 11:12 EDT

Jun 28, 2025

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.