All Systems Operational

About This Site

Welcome to Insurity's system status page. On this site, you will find the status of the various SaaS applications hosted in the Insurity cloud from a service availability and performance standpoint. You will find the status of the Insurity applications hosted in the Insurity public and private cloud. Note that only Production instances are displayed on this page.

Insurity Bridge Specialty Suite Operational
Insurity Public Cloud - Canada Operational
Insurity Private Cloud - US Operational
Insurity Private Cloud - Canada (Non Production) Operational
Insurity Public Cloud - US Operational
Insurity ClaimsXPress Operational
Insurity Public Cloud - US - New Operational
Insurity Public Cloud - US - Old Operational
Insurity Private Cloud - US Operational
Insurity Public Cloud - Canada Operational
Insurity Decisions Suite Operational
Insurity Private Cloud - US Operational
Insurity Public Cloud - Canada Operational
Insurity Public Cloud - US Operational
Insurity Marine Suite Operational
Insurity Public Cloud - Canada Operational
Insurity Private Cloud - Canada (Non Production) Operational
Insurity Workers’ Comp Suite Operational
Insurity Public Cloud - Canada Operational
Insurity Private Cloud - US Operational
Insurity Public Cloud - US Operational
Sure Personal Suite Operational
Insurity Public Cloud - US Operational
Sure Commercial Suite Operational
Insurity Public Cloud - US Operational
Sure MGA / Insurity Pro Suite Operational
Insurity Public Cloud - US Operational
Insurity Premium Audit / Sure Loss Control Operational
Insurity Public Cloud - US Operational
Insurity Submission Gateway Operational
Insurity Public Cloud - US Operational
Insurity Billing-as-a-Service Operational
Insurity Public Cloud - US Operational
Sure Payments Operational
Insurity Public Cloud - US Operational
Insurity Geospatial Analytics Operational
Insurity Public Cloud - US Operational
Insurity Predictive Analytics Operational
Insurity Public Cloud - US Operational
Insurity Data Depot Operational
Insurity Private Cloud - US Operational
Insurity Public Cloud - US Operational
Insurity Connect Operational
Insurity Public Cloud - US Operational
Insurity Business Intelligence Operational
Insurity Public Cloud - US Operational
Insurity Public Cloud - Canada Operational
Sure Bureau Rating Operational
Insurity Public Cloud - US Operational
Insurity AI Assistant Operational
Insurity Public Cloud - US Operational
Insurity Underwriting Workbench Operational
Insurity Public Cloud - US Operational
Insurity Support Applications Operational
PPM Operational
iCenter Operational
Insurity Support Website Operational
Anywhere 365 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 14, 2026
Scheduled Production Maintenance - Insurity Applications on Insurity Public Cloud - US
Completed - The scheduled maintenance has been completed.
Jun 14, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 00:00 EDT
Scheduled - The following is an important message to all Insurity Customers on Insurity Public Cloud - US from Insurity Customer Support.

Please be advised that scheduled maintenance in our Production environment is planned.

During this maintenance period, the Insurity Applications listed below under “Components Affected” and any associated Insurity integrations and reporting platforms may not be available.

We are sorry for the inconvenience this may cause you and thank you for your cooperation.

Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.
Jun 9, 11:37 EDT
Jun 13, 2026
Notification: Insurity Predict 2026 Disaster Recovery Exercise - Saturday, June 13, 2026
Completed - The scheduled maintenance has been completed.
Jun 13, 11:07 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 08:00 EDT
Scheduled - The following is an important message to all Insurity Predictive Analytics customers.

Hello Everyone,

We are pleased to announce that the annual Insurity Predict Disaster Recovery exercise is planned for Saturday, June 13, 2026 8:00am-6:00pm ET.

During this Disaster Recovery exercise, the Insurity Predict application will not be available while we are running tests in the secondary region.

The results of the exercise will be made available to all Insurity Predict customers at the conclusion of the exercise.

We apologize for any inconvenience this may cause and appreciate your patience while the exercise is underway.

Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.

Regards,
Insurity Cloud Operations
May 20, 17:02 EDT
Scheduled Production Maintenance - Insurity Sure Premium Audit and Sure Loss Control
Completed - The scheduled maintenance has been completed.
Jun 13, 09:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 00:02 EDT
Scheduled - The following is an important message to Sure Premium Audit and Sure Loss Control customers from Insurity Customer Support.


Please be advised that scheduled maintenance in our Production Environment is planned for the date and time specified below.

During this maintenance period the Insurity Sure Premium Audit and Sure Loss Control applications may not be available.

We are sorry for the inconvenience this may cause you and thank you for your cooperation.

Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.
Jun 9, 11:39 EDT
Scheduled Production Maintenance - Insurity Applications on Insurity Public Cloud - Canada
Completed - The scheduled maintenance has been completed.
Jun 13, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 00:01 EDT
Scheduled - The following is an important message to all Insurity Customers on Insurity Public Cloud - Canada from Insurity Customer Support.

Please be advised that scheduled maintenance in our Production environment is planned.

During this maintenance period, the Insurity Applications listed below under “Components Affected” and any associated Insurity integrations and reporting platforms may not be available.

We are sorry for the inconvenience this may cause you and thank you for your cooperation.

Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.
Jun 9, 14:34 EDT
Scheduled Production Maintenance - Insurity Applications on Insurity Public Cloud - US
Completed - The scheduled maintenance has been completed.
Jun 13, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 00:00 EDT
Scheduled - The following is an important message to all Insurity Customers on Insurity Public Cloud - US from Insurity Customer Support.

Please be advised that scheduled maintenance in our Production environment is planned.

During this maintenance period, the Insurity Applications listed below under “Components Affected” and any associated Insurity integrations and reporting platforms may not be available.

We are sorry for the inconvenience this may cause you and thank you for your cooperation.

Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.
Jun 9, 11:38 EDT
Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026
Insurity Marine Suite Performance Degradation
Resolved - The following is an important message to Insurity Marine Suite Customers from Insurity Customer Support.

A performance issue with login times for some users in the Production environment for Insurity Marine Suite application has been resolved and all services are currently available.

We are sorry for the inconvenience this may have caused you and thank you for your cooperation.

Please do not hesitate to contact Customer Support through our support portal if you have any questions.

Sincerely,
Insurity Customer Support
Jun 8, 16:37 EDT
Identified - The following is an important message to Insurity Marine Suite Customers from Insurity Customer Support.

We are currently experiencing a performance issue in the Production environment that is affecting login times for some users. We are currently investigating the issue, and an email will be sent once it has been resolved.

We are sorry for the inconvenience this may cause you and thank you for your cooperation.

Please do not hesitate to contact Customer Support through our support portal if you have any questions.

Sincerely,
Insurity Customer Support
Jun 8, 13:30 EDT
Jun 7, 2026

No incidents reported.

Jun 6, 2026
Notification: Bridge Specialty Suite and Oceanwide Marine Suite Non Production Maintenance
Completed - The scheduled maintenance has been completed.
Jun 6, 02:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 00:30 EDT
Scheduled - The following is an important message to all Bridge Specialty Suite Customers and Oceanwide Marine Suite Customers from Insurity Customer Support.

Please be advised that scheduled maintenance in Non Production Environments is planned.

During this maintenance period SSO based authentication for Bridge Specialty Suite Application, Integrations Platform, Cognos Reporting Platform and Oceanwide Marine Suite Application may not be available for all Non Production environments.

We are sorry for the inconvenience this may cause you and thank you for your cooperation.

Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.
Jun 2, 11:00 EDT
Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

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