All Systems Operational
About This Site
Welcome to Insurity's system status page. On this site, you will find the status of the various SaaS applications hosted in the Insurity cloud from a service availability and performance standpoint. You will find the status of the Insurity applications hosted in the Insurity public and private cloud. Note that only Production instances are displayed on this page.
Insurity Bridge Specialty Suite
Operational
Insurity Public Cloud - Canada
Operational
Insurity Private Cloud - US
Operational
Insurity Private Cloud - Canada (Non Production)
Operational
Insurity Public Cloud - US
Operational
Insurity ClaimsXPress
Operational
Insurity Public Cloud - US - New
Operational
Insurity Public Cloud - US - Old
Operational
Insurity Private Cloud - US
Operational
Insurity Public Cloud - Canada
Operational
Insurity Decisions Suite
Operational
Insurity Private Cloud - US
Operational
Insurity Public Cloud - Canada
Operational
Insurity Public Cloud - US
Operational
Insurity Marine Suite
Operational
Insurity Public Cloud - Canada
Operational
Insurity Private Cloud - Canada (Non Production)
Operational
Insurity Workers’ Comp Suite
Operational
Insurity Public Cloud - Canada
Operational
Insurity Private Cloud - US
Operational
Insurity Public Cloud - US
Operational
Sure Personal Suite
Operational
Insurity Public Cloud - US
Operational
Sure Commercial Suite
Operational
Insurity Public Cloud - US
Operational
Sure MGA / Insurity Pro Suite
Operational
Insurity Public Cloud - US
Operational
Insurity Premium Audit / Sure Loss Control
Operational
Insurity Public Cloud - US
Operational
Insurity Submission Gateway
Operational
Insurity Public Cloud - US
Operational
Insurity Billing-as-a-Service
Operational
Insurity Public Cloud - US
Operational
Sure Payments
Operational
Insurity Public Cloud - US
Operational
Insurity Geospatial Analytics
Operational
Insurity Public Cloud - US
Operational
Insurity Predictive Analytics
Operational
Insurity Public Cloud - US
Operational
Insurity Data Depot
Operational
Insurity Private Cloud - US
Operational
Insurity Public Cloud - US
Operational
Insurity Connect
Operational
Insurity Public Cloud - US
Operational
Insurity Business Intelligence
Operational
Insurity Public Cloud - US
Operational
Insurity Public Cloud - Canada
Operational
Sure Bureau Rating
Operational
Insurity Public Cloud - US
Operational
Insurity AI Assistant
Operational
Insurity Public Cloud - US
Operational
Insurity Underwriting Workbench
Operational
Insurity Public Cloud - US
Operational
Insurity Support Applications
Operational
PPM
Operational
iCenter
Operational
Insurity Support Website
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Production Maintenance - Insurity Applications on Insurity Public Cloud - US Jan 17, 2026 00:00-06:00 EST
The following is an important message to all Insurity Customers on Insurity Public Cloud - US from Insurity Customer Support.
Please be advised that scheduled maintenance in our Production environment is planned.
During this maintenance period, the Insurity Applications listed below under “Components Affected” and any associated Insurity integrations and reporting platforms may not be available.
We are sorry for the inconvenience this may cause you and thank you for your cooperation.
Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.
Posted on Jan 14, 2026 - 10:40 EST
Please be advised that scheduled maintenance in our Production environment is planned.
During this maintenance period, the Insurity Applications listed below under “Components Affected” and any associated Insurity integrations and reporting platforms may not be available.
We are sorry for the inconvenience this may cause you and thank you for your cooperation.
Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.
Posted on Jan 14, 2026 - 10:40 EST
Notification: Bridge Specialty Suite and Insurity Marine Suite Non-Production Maintenance Jan 17, 2026 01:00-04:00 EST
We would like to inform you of a planned FTP upgrade activity scheduled for the Non-Production environment as part of our ongoing platform maintenance and improvement efforts.
Impact Details
- During the upgrade window, FTP user accounts in the Non-Production environment may be temporarily impacted.
- Any batch jobs or automated processes that rely on these FTP accounts in the Non-Production environment may also be affected during this period.
Post-Upgrade
- Once the upgrade is completed, all FTP services and related batch jobs are expected to function as usual.
- No changes are required from your end unless issues are observed.
Support
If you encounter any issues following the upgrade or have concerns related to your FTP integrations or batch jobs, please reach out to Insurity Customer Support, support@insurity.com promptly so we can assist you.
We appreciate your cooperation and understanding as we work to enhance system reliability and security.
Posted on Jan 17, 2026 - 01:00 EST
Impact Details
- During the upgrade window, FTP user accounts in the Non-Production environment may be temporarily impacted.
- Any batch jobs or automated processes that rely on these FTP accounts in the Non-Production environment may also be affected during this period.
Post-Upgrade
- Once the upgrade is completed, all FTP services and related batch jobs are expected to function as usual.
- No changes are required from your end unless issues are observed.
Support
If you encounter any issues following the upgrade or have concerns related to your FTP integrations or batch jobs, please reach out to Insurity Customer Support, support@insurity.com promptly so we can assist you.
We appreciate your cooperation and understanding as we work to enhance system reliability and security.
Posted on Jan 17, 2026 - 01:00 EST