Identified
The following is an important message from Insurity Information Security.
We are writing to inform you that we are actively investigating a security incident involving Klue and Salesforce. On June 16th, Salesforce notified Insurity of suspicious activity involving the Klue connected application used by Insurity. Following this notification, Insurity began investigating the validity and nature of this incident. While our investigation is ongoing, we can confirm at this time, that the Insurity cloud, managed infrastructure, and related systems have not been impacted by this incident. Our investigation is still ongoing and focused on whether any customer data held within Salesforce has been impacted at this time.
This is unfortunately an incident that has impacted multiple Klue / Salesforce customers and we are working with the parties to gather additional details as they become available. We are treating this incident with urgency and will update you as additional details become available.
Please do not hesitate to contact security@insurity.com if you have any questions.
Posted Jun 18, 2026 - 18:01 EDT
This incident affects: Insurity Underwriting Workbench (Insurity Public Cloud - US), Insurity AI Assistant (Insurity Public Cloud - US), Sure Bureau Rating (Insurity Public Cloud - US), Insurity Bridge Specialty Suite (Insurity Public Cloud - Canada, Insurity Public Cloud - US), Sure Payments (Insurity Public Cloud - US), Insurity Predictive Analytics (Insurity Public Cloud - US), Insurity Marine Suite (Insurity Public Cloud - Canada), Insurity Geospatial Analytics (Insurity Public Cloud - US), Insurity Workers’ Comp Suite (Insurity Public Cloud - Canada, Insurity Public Cloud - US), Insurity Submission Gateway (Insurity Public Cloud - US), Sure MGA / Insurity Pro Suite (Insurity Public Cloud - US), Insurity Billing-as-a-Service (Insurity Public Cloud - US), Sure Personal Suite (Insurity Public Cloud - US), Sure Commercial Suite (Insurity Public Cloud - US), Insurity Premium Audit / Sure Loss Control (Insurity Public Cloud - US), Insurity Connect (Insurity Public Cloud - US), Insurity Business Intelligence (Insurity Public Cloud - US, Insurity Public Cloud - Canada), Insurity ClaimsXPress (Insurity Public Cloud - US - New, Insurity Public Cloud - Canada), Insurity Data Depot (Insurity Public Cloud - US), Insurity Decisions Suite (Insurity Public Cloud - Canada, Insurity Public Cloud - US), and Insurity Support Applications (Insurity Support Website).