The following is an important message to Insurity’s Insurance Decisions Suite customers:
As part of Insurity’s migration onto the Cloudflare connectivity cloud, on September 21st, 2024 your Production URLs will be moving to Cloudflare and their associated certificates will become Cloudflare managed certificates. We do not anticipate any service disruption as Cloudflare has been deployed in your TEST and PreProd environments for several months. For additional details on Cloudflare, please see the following link: https://www.cloudflare.com/en-gb/learning/what-is-cloudflare
Along with the security benefits that Cloudflare brings, they also provide universal SSL which allows Cloudflare to fully manage the SSL certificate used by the browser when interacting with Insurity applications.
Please note Cloudflare does not support certificate pinning as they rotate their certificates frequently, on an automatic basis. In the event you are pinning a certificate, please contact your Customer Success Representative or Customer Support. For more details on certificate pinning, please see the following link: https://developers.cloudflare.com/ssl/reference/certificate-pinning/.
We appreciate your cooperation during this planned upgrade to further optimize the Insurity cloud and if you have any questions, please do not hesitate to reach out to your Customer Success Representative or Customer Support.
If you experience any connectivity issues after the Cloudflare PROD implementation, which should be completed by 10:00 AM ET on September 21, 2024, please contact after-hours Support at (Customer Support 1 888 774 4113) and/or Help Desk Email (RW Help Desk - rwhelp@insurity.com).
Posted Sep 18, 2024 - 11:51 EDT
This scheduled maintenance affects: Insurity Decisions Suite (Insurity Private Cloud - US) and Sure Submission Gateway (Insurity Public Cloud - US).