Notice: Insurity Digital Claims Payments 2025 Annual Disaster Recovery Exercise

Scheduled Maintenance Report for Insurity

Completed

The scheduled maintenance has been completed.
Posted Dec 06, 2025 - 18:00 EST

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Dec 06, 2025 - 17:38 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 06, 2025 - 08:00 EST

Update

The following is an important message to AWS hosted Insurity Digital Claims Payments Customers from Insurity Customer Support.

We are pleased to announce that the annual Digital Claims Payments Disaster Recovery exercise is planned for Saturday, December 6, 2025 12:00am ET through 6:00pm ET.

During this Disaster Recovery exercise, the Digital Claims Payments application will not be available while we are running tests in the secondary region.

Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.
Posted Dec 03, 2025 - 12:01 EST

Scheduled

The following is an important message to AWS hosted Insurity Digital Claims Payments Customers from Insurity Customer Support.

We are pleased to announce that the annual Digital Claims Payments Disaster Recovery exercise is planned for Saturday, December 6, 2025 12:00am ET through 6:00pm ET.

During this Disaster Recovery exercise, the Digital Claims Payments application will not be available while we are running tests in the secondary region.

Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.
Posted Nov 11, 2025 - 11:02 EST
This scheduled maintenance affected: Sure Payments (Insurity Public Cloud - US).