Advance Notice - Sure Submission Gateway Disaster Recovery Exercise Notification

Scheduled Maintenance Report for Insurity

Completed

The scheduled maintenance has been completed.
Posted Oct 18, 2025 - 17:00 EDT

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Oct 18, 2025 - 10:19 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 18, 2025 - 06:00 EDT

Update

The following is an important message to Sure Submission Gateway customers.

Friendly reminder that the annual Sure Submission Gateway Suite Disaster Recovery exercise is planned for Saturday, October 18, 2025 from 06:00 AM to 05:00 PM EDT.

During this Disaster Recovery exercise, the Sure Submission Gateway will not be available while we are running tests in the secondary region.

We are sorry for the inconvenience this may cause you and thank you for your cooperation.

Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.
Posted Oct 08, 2025 - 14:01 EDT

Scheduled

The following is an important message to Sure Submission Gateway customers.

Friendly reminder that the annual Sure Submission Gateway Suite Disaster Recovery exercise is planned for Saturday, October 18, 2025 from 06:00 AM to 05:00 PM EDT.

During this Disaster Recovery exercise, the Sure Submission Gateway will not be available while we are running tests in the secondary region.

We are sorry for the inconvenience this may cause you and thank you for your cooperation.

Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.
Posted Sep 11, 2025 - 14:18 EDT
This scheduled maintenance affected: Insurity Submission Gateway (Insurity Public Cloud - US).