The following is an important message to Insurity Marine Suite & Bridge Specialty Customers from Insurity Customer Support.
As of 8:20 PM EST last night, Insurity Cloud Operations has restored all login capabilities to the applications and related services. We are continuing to monitor the situation and will take further action where required.
We are sorry for the inconvenience this may cause you and thank you for your cooperation.
Please do not hesitate to contact Customer Support through our support portal if you have any questions.
Posted Jun 19, 2026 - 07:40 EDT
Identified
The following is an important message to Insurity Marine Suite & Bridge Specialty Customers from Insurity Customer Support.
We are currently experiencing a performance issue in the Production environment that is affecting login times for some users. We are currently investigating the issue, and an email will be sent once it has been resolved.
We are sorry for the inconvenience this may cause you and thank you for your cooperation.
Please do not hesitate to contact Customer Support through our support portal if you have any questions.
Sincerely, Insurity Customer Support
Posted Jun 18, 2026 - 19:41 EDT
This incident affected: Insurity Bridge Specialty Suite (Insurity Public Cloud - Canada) and Insurity Marine Suite (Insurity Public Cloud - Canada).