The following is an important message from Insurity Customer Support.
We have completed the emergency maintenance on the Insurity Claims XPress application and have restored service as of 20:00 EST.
Please note that at this time, there are no further update planned on this incident. We will however communicate per our standard incident management practices if required.
We apologize for the inconvenience and appreciate your cooperation.
Please do not hesitate to contact Customer Support through our support portal if you have any questions.
Posted Sep 19, 2025 - 20:34 EDT
Identified
The following is an important message from Insurity Customer Support.
We are currently performing an emergency maintenance on the Insurity Claims XPress application in continuation from the activity from early today. As a result, the application has been taken offline while Insurity Cloud Operations works to complete the maintenance and restoring service.
The best method to track the status of the Insurity Claims XPress application will continue to be through this status page.
We apologize for the inconvenience and appreciate your cooperation.
Please do not hesitate to contact Customer Support through our support portal if you have any questions.
Posted Sep 19, 2025 - 19:14 EDT
This incident affected: Insurity ClaimsXPress (Insurity Public Cloud - US - New).