Notification: Scheduled Production Maintenance - FTP upgrade

Scheduled Maintenance Report for Insurity

Completed

The scheduled maintenance has been completed.

Posted Feb 21, 2026 - 03:01 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 21, 2026 - 00:00 EST

Scheduled

We would like to inform you of a planned FTP upgrade activity scheduled for the Production environment as per specified date and time, as part of our ongoing platform maintenance and improvement efforts.

Impact Details
- During the upgrade window, FTP user accounts in the Production environment may be temporarily impacted.
- Any batch jobs or automated processes that rely on these FTP accounts in the Production environment may also be affected during this period.

Post-Upgrade
- Once the upgrade is completed, all FTP services and related batch jobs are expected to function as usual.
- No changes are required from your end unless issues are observed.

Support

If you encounter any issues following the upgrade or have concerns related to your FTP integrations or batch jobs, please reach out to Insurity Customer Support, support@insurity.com, promptly so we can assist you.

We appreciate your cooperation and understanding as we work to enhance system reliability and security.

Posted Feb 19, 2026 - 16:26 EST

This scheduled maintenance affected: Insurity Bridge Specialty Suite (Insurity Public Cloud - Canada), Insurity Marine Suite (Insurity Public Cloud - Canada), and Insurity Decisions Suite (Insurity Public Cloud - Canada).