All Systems Operational
About This Site
Welcome to Insurity's system status page. On this site, you will find the status of the various SaaS applications hosted in the Insurity cloud from a service availability and performance standpoint. You will find the status of the Insurity applications hosted in the Insurity public and private cloud. Note that only Production instances are displayed on this page.
Insurity Bridge Specialty Suite
Operational
Insurity Public Cloud - Canada
Operational
Insurity Private Cloud - US
Operational
Insurity Private Cloud - Canada (Non Production)
Operational
Insurity Public Cloud - US
Operational
Insurity ClaimsXPress
Operational
Insurity Public Cloud - US - New
Operational
Insurity Public Cloud - US - Old
Operational
Insurity Private Cloud - US
Operational
Insurity Public Cloud - Canada
Operational
Insurity Decisions Suite
Operational
Insurity Private Cloud - US
Operational
Insurity Public Cloud - Canada
Operational
Insurity Public Cloud - US
Operational
Insurity Marine Suite
Operational
Insurity Public Cloud - Canada
Operational
Insurity Private Cloud - Canada (Non Production)
Operational
Insurity Workers’ Comp Suite
Operational
Insurity Public Cloud - Canada
Operational
Insurity Private Cloud - US
Operational
Insurity Public Cloud - US
Operational
Sure Personal Suite
Operational
Insurity Public Cloud - US
Operational
Sure Commercial Suite
Operational
Insurity Public Cloud - US
Operational
Sure MGA / Insurity Pro Suite
Operational
Insurity Public Cloud - US
Operational
Insurity Premium Audit / Sure Loss Control
Operational
Insurity Public Cloud - US
Operational
Insurity Submission Gateway
Operational
Insurity Public Cloud - US
Operational
Insurity Billing-as-a-Service
Operational
Insurity Public Cloud - US
Operational
Sure Payments
Operational
Insurity Public Cloud - US
Operational
Insurity Geospatial Analytics
Operational
Insurity Public Cloud - US
Operational
Insurity Predictive Analytics
Operational
Insurity Public Cloud - US
Operational
Insurity Data Depot
Operational
Insurity Private Cloud - US
Operational
Insurity Public Cloud - US
Operational
Insurity Connect
Operational
Insurity Public Cloud - US
Operational
Insurity Business Intelligence
Operational
Insurity Public Cloud - US
Operational
Insurity Public Cloud - Canada
Operational
Sure Bureau Rating
Operational
Insurity Public Cloud - US
Operational
Insurity AI Assistant
Operational
Insurity Public Cloud - US
Operational
Insurity Underwriting Workbench
Operational
Insurity Public Cloud - US
Operational
Insurity Support Applications
Operational
PPM
Operational
iCenter
Operational
Insurity Support Website
Operational
Anywhere 365
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Production Maintenance - Insurity Applications on Insurity Public Cloud - US Apr 11, 2026 00:00-06:00 EDT
The following is an important message to all Insurity Customers on Insurity Public Cloud - US from Insurity Customer Support.
Please be advised that scheduled maintenance in our Production environment is planned.
During this maintenance period, the Insurity Applications listed below under “Components Affected” and any associated Insurity integrations and reporting platforms may not be available.
We are sorry for the inconvenience this may cause you and thank you for your cooperation.
Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.
Posted on Apr 07, 2026 - 14:36 EDT
Please be advised that scheduled maintenance in our Production environment is planned.
During this maintenance period, the Insurity Applications listed below under “Components Affected” and any associated Insurity integrations and reporting platforms may not be available.
We are sorry for the inconvenience this may cause you and thank you for your cooperation.
Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.
Posted on Apr 07, 2026 - 14:36 EDT
Scheduled Production Maintenance - Insurity Applications on Insurity Public Cloud - US Apr 12, 2026 00:00-06:00 EDT
The following is an important message to all Insurity Customers on Insurity Public Cloud - US from Insurity Customer Support.
Please be advised that scheduled maintenance in our Production environment is planned.
During this maintenance period, the Insurity Applications listed below under “Components Affected” and any associated Insurity integrations and reporting platforms may not be available.
We are sorry for the inconvenience this may cause you and thank you for your cooperation.
Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.
Posted on Apr 07, 2026 - 14:35 EDT
Please be advised that scheduled maintenance in our Production environment is planned.
During this maintenance period, the Insurity Applications listed below under “Components Affected” and any associated Insurity integrations and reporting platforms may not be available.
We are sorry for the inconvenience this may cause you and thank you for your cooperation.
Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.
Posted on Apr 07, 2026 - 14:35 EDT
Notification: Insurity Annual Canadian Azure Public Cloud Disaster Recovery Exercise – Saturday, May 16, 2026 May 16, 2026 06:00-18:00 EDT
The following is an important message to Insurity Customers from Insurity Customer Support.
Insurity Cloud Operations will be conducting our annual Canadian Azure Public Cloud Disaster Recovery exercise on Saturday, May 16, 2026 from 6:00am-6:00pm ET. During this exercise, all CA Azure Public Cloud production environments will be offline for the following products: Insurity Decisions Suite, Insurity Workers’ Comp Suite, Insurity ClaimsXPress, Insurity Marine Suite and Insurity Bridge Specialty Suite.
During the exercise, please note, reporting tools such as Qlik and Cognos, will not be available. These tools will be available again at the completion of the exercise.
As part of the disaster recovery exercise, our customers will have the opportunity to participate and conduct independent testing from 12:00pm-3:00pm ET. If your organization wishes to participate in testing, please click the link below to complete our registration form by 12:00pm ET Friday, April 24, 2026
The Disaster Recovery Exercise results will be available to all hosted clients, regardless of participation. Please contact your Customer Success Representative or Customer Support if you have any questions.
Participant Registration Link: https://forms.office.com/r/86W0b7dNmm
Posted on Mar 30, 2026 - 13:48 EDT
Insurity Cloud Operations will be conducting our annual Canadian Azure Public Cloud Disaster Recovery exercise on Saturday, May 16, 2026 from 6:00am-6:00pm ET. During this exercise, all CA Azure Public Cloud production environments will be offline for the following products: Insurity Decisions Suite, Insurity Workers’ Comp Suite, Insurity ClaimsXPress, Insurity Marine Suite and Insurity Bridge Specialty Suite.
During the exercise, please note, reporting tools such as Qlik and Cognos, will not be available. These tools will be available again at the completion of the exercise.
As part of the disaster recovery exercise, our customers will have the opportunity to participate and conduct independent testing from 12:00pm-3:00pm ET. If your organization wishes to participate in testing, please click the link below to complete our registration form by 12:00pm ET Friday, April 24, 2026
The Disaster Recovery Exercise results will be available to all hosted clients, regardless of participation. Please contact your Customer Success Representative or Customer Support if you have any questions.
Participant Registration Link: https://forms.office.com/r/86W0b7dNmm
Posted on Mar 30, 2026 - 13:48 EDT